Frequently Asked Questions (F.A.Q)
What is a Qun Kwa?
A Qun Kwa is a two-piece traditional Chinese wedding dress worn by the bride in Southern China, including Hong Kong. It is a two-piece garment, which includes a jacket and a long skirt.
Traditionally, the bride would wear the Qun Kwa throughout her wedding day, but in the modern age it is more common to wear a Qun Kwa during the tea ceremony and in the evening during a banquet, acting as a second dress to the Western bridal dress.
What colour is a Qun Kwa?
A Qun Kwa is traditionally in red. The colour red in Chinese culture symbolises good fortune, luck, prosperity and happiness. A fitting choice of colour to wear on your wedding day!
What’s the difference between a Qun Kwa and a Qipao?
The traditional Chinese wedding dress in Southern China, including Hong Kong is a Qun Kwa. It is a two-piece garment, which includes a jacket and a long skirt. Brides from Northern China usually wear a one-piece dress called a Qipao. Both are made of red fabric with gold and silver threading.
Why is a Qun Kwa always embroidered with dragon and phoenix?
In Chinese culture, the phoenix symbolise virtue, luck and happiness. For these reasons, it is customary in Southern China to have the phoenix stitched onto the Qun Kwa. When the dragon and phoenix are placed together on a Qun Kwa, it symbolises the power balance between the groom and the bride, and shows their equality.
In Feng Shui, the dragon is the ‘yang’ and the phoenix is the ‘yin’, and they compliment each other in creating yin-yang balance, which symbolise the union of opposites, a perfect couple.
Why are the sleeves on a Qun Kwa ¾ in lengths?
The sleeves on a Qun Kwa are designed to be ¾ in lengths to allow the bride to showcase her gold bangles and other gold jewelleries.
Why is the threading in gold and silver?
Gold and Silver in Chinese culture symbolise wealth and status. The greater the gold and silver threading on a Qun Kwa, the wealthier and superior the bride is believed to be.
How do I select the right Qun Kwa size for me?
We strongly recommend you use our size guide for selecting the right size for you. As our Qun Kwas are manufactured in China, the sizing will differ compared to the standard UK sizing matrix. You should also be aware that Qun Kwas are designed to be worn fairly loose so if you are in between sizes, we recommend you go for a size up.
What delivery options do you offer?
We currently only offer a single delivery method to our customers.
We have a standard delivery service, which takes 3-5 working days from the day of dispatch and we charge £9.95 for this service. The delivery cost will automatically be added to the total purchase amount after checking out via Paypal.
How long does it take from order to shipment?
We aim to fulfill all orders within 48 hours of receiving full payment. Normally, we ship within 24 hours of your order.
You will receive a separate email once your order has been shipped.
Do you ship internationally?
We currently do not offer international shipping. However this could change with demand. Please let us know if you would like us to ship internationally by completing the contact us form. Please specify the country in which you would like us to ship to.
What is your returns policy?
If you are not 100% satisfied with the item you purchased, or you have simply changed your mind, we are happy to refund you, or exchange it for a different size or style within 14 days of receiving your original order.
We will inspect all items returned to us to ensure they are in good condition and are re-sellable. Please note that until the item reaches us, it is your responsibility to ensure the item(s) reach us safely and is/are not damaged in transit.
In the event where the item(s) returned is/are in an unsuitable condition, we reserve the right to reject the refund and return the item(s) back to you.
Can I exchange my item for a different size or style?
Yes, we are happy to exchange your item for a different size or style within 14 days of receiving your original order. This is of course subject to the item being in its original condition.
Simply complete the contact us form, specifying your order number, the name of the item, the size and the item you wish to exchange it to. We will then check the availability and reserve the item for you on our end.
What to do if I have received a faulty item?
We check all items before it leaves us to ensure it is in good conditions and are not damaged.
In the unlikely event that the item is damaged, please report it to us straightaway, using the contact us form. Please ensure you include the order number, the name of the item, the size and a description of the fault.
We aim to get back to you within 48 hours to resolve the issue.
In the case of a genuine fault, we aim to get a replacement out to you as soon as possible.